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Copyright © 2020 BSI. All rights reserved

1

Copyright © 2020 BSI. All rights reserved

스마트시티

-국제 표준 소개 및 인증 안내

2020년 6월 19일 2pm

BSI Korea

(2)

BSI Group 소개

(3)

Copyright © 2020 BSI. All rights reserved

BSI, 글로벌 브랜드로서의 위상

FTSE 100 기업의

84%

Fortune500 선정 기업의

50%

Nikkei 지수 등록 기업의

81%

4,600명 및직원 12,200명전문가

지난 1년 간 212,000 여명

교육생 배출 지난 1년 간

232,000 여일 심사 진행

193 개국 86,000 여

고객 보유

15,000개 이상의 유효한

제품 인증

연간 개발 표준 3,100개 이상 누적 63,000개

1

Copyright © 2020 BSI. All rights reserved.

BSI 고객의 수준

(4)

BSI가 110년 넘는 기간 동안 제정한 주요 표준

산업계 지식 선구자 – 전 세계에서 가장 많이 채택된 표준 제정

환경 경영시스템

BS 7750 (1992) > ISO 14001 (1996)

품질 경영시스템

BS 5750 (1979) > ISO 9001 (1987) (ISO 13485, IATF 16949, AS 9100)

정보보호 경영시스템

BS 7799 (1995) > ISO 27001 (2005)

안전보건 경영시스템

BS 8800 (1996) > BS OHSAS 18001 (1999)

> ISO 45001 (2018)

비즈니스연속성 경영시스템

BS 25999 (2007) > ISO 22301 (2012)

조직 레질리언스

BS 65000 (2014) 발행 및 조직 레질리언스에 대한 세계 최초 인덱스 개발

Kitemark 카이트마크

1903년 부터 사용되어 온 제품/서비스 신뢰에 대한

(5)

Copyright © 2020 BSI. All rights reserved Copyright © 2020 BSI. All rights reserved

Smart city, International standards and Resilience concept

ISO 37000 Series and BS 67000

Songmi Heo

Head of Business Development and Marketing

2020년 6월 19일

Copyright © 2020 BSI. All rights reserved

(6)

How ISO/TC 268 sees ISO 37000 series

Standard Development Background

Given the UN report in 2018

- over 55 % of the world’s population lives in cities

- at least one in three people will live in cities by 2030

- forecasts an additional 2.5 billion people will live in cities by 2050.

Consider UN SDG(Sustainable Development Goal)

- set of universal directions that countries are expected to use to frame their policies for a better world

“ISO’s technical committee ISO/TC 268, Sustainable cities and communities , has published 23 standards that help cities and their decision makers incorporate smartness and resilience

into their sustainability planning.

(7)

Copyright © 2020 BSI. All rights reserved

7

What are the difference among

SMART, RESILIENT, SUSTAINABLE

SUSTAINABILITY

• State of the global system,

including environmental, social and economic aspects, in which the needs of the present are met without compromising the ability of future generations to meet their own needs

SUSTAINABLE DEVELOPMENT

• Development that meets the environmental, social and economic needs of the present without compromising the ability of future generations to meet their own needs

SMART

• Quality of contributing to sustainable development and resilience, through soundly based decision making and the adoption of a long- and short-term

perspective

• Smartness is embedded in the process of sustainable development

RESILIENCE

• Capacity of individuals, communities, institutions,

businesses and systems within a city to survive, adapt and prosper in the face of shocks and longer term stresses

* Resource: ISO 37100, BS 67000, ISO 37101

Resilient

“ the outcome you want to achieve for your city, which is providing a successful environment now and in the future”.

Smart Sustainable

“ Smart is how to do this” sets up the systems, such as early warning alarms or smart water meters

“focuses on actions for cities to consider in moments of shock like emergency response times or heavy rain recovery.”

Sustainability as its general principle, and smartness and resilience as guiding concepts in the development of cities.

(8)

Key ISO 37000 Family

Performance evaluation Management systems

Community infrastructure Smart transportation

• ISO 37106 Smart city operating models

• ISO/TS* 37107 Maturity model for sustainable communities

• ISO 37120 Indicators for city services and quality of life

• ISO 37122 Indicators for smart cities

• ISO 37123 Indicators for resilient cities

• ISO/TS* 37151 Performance metrics for community infrastructure

• ISO 37155 series - Operation of smart community infrastructures

• ISO 37156 Data exchange for smart community infrastructures

• ISO 37101 Management system for sustainable communities

• ISO 37104 Guidance for practical local implementation of ISO 37101

• ISO 37154 Best-practice guidelines for transportation

• ISO 37158 Battery-powered buses

• ISO 37159 Rapid transit in and between large city zones

• ISO 37161 Energy saving in transportation services

• ISO 37162 Transportation for newly

s

ISO 37100 family for sustainable cities and communities covers everything a city needs to become sustainable

(9)

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9

For Sustainable and smart cities and communities

1st Step: Principle and check operation performance

ISO 37101

System for Sustainable Development

ISO 37106

City Operating Model And/Or

: Develop vision, strategy, policy for sustainable

development of city : Deploy the developed vision, strategy, policy to be more citizen centric, open led by strong leadership (in

conjunction with ISO 37101 or can be adopted separately)

2ndStep: Check performance

ISO 37120

Indicators for City services and Quality of life

ISO 37122

Indicators for Smart Cities ISO 37123

Indicators for Resilient Cities

ISO 37104: guidance for practical implementation of ISO 37101

Key standards on City Operation and Performance

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ISO 37000 Series – Fundamental standards – ISO 37101

Standard Year Title Contents/ Remarks

ISO 37101 2016 Sustainable development in communities – Management system for sustainable

development – Requirements with guidance for use

• Sets out broad principles (referred to in the standard as

purposes of sustainability ”) of what a community may wish to achieve with a sustainable development strategy

• Such as responsible resource use, preserving the environment and improving the well-being of citizens.

ISO 37104 2019 Sustainable cities and

communities – Transforming our cities – Guidance for

practical local implementation of ISO 37101

• This provides a guidance for practical implementation of a management system for sustainable development in cities and other settlements, based on ISO 37101

• Helps city leaders familiarize themselves with other members of this family and understand what the requirements are.

• ISO 37101 lists six purposes for cities that can be applied globally:

overall attractiveness ; the preservation and improvement of the environment ; resilience ; responsible resource use;

social cohesion ; and the well-being of citizens.

• Following the release of ISO 37101 and the feedback received from city leaders around the world, improvements have been made and new standards developed to provide more effective methodologies.

(11)

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11

Paris has provided a great case study for other cities to follow with their ‘Parisculteurs’ initiative promoting urban agriculture on the tops of

buildings.

They’ve been using ISO 37101 and says that it has had positive impacts on social cohesiveness and attractiveness, and we foresee global benefits for other cities implementing our standards in the future.

“ This standard is supported by other standards in the ISO 37100 family offering more specific information,

structures and measures.

Together, they provide a toolkit of smart practices for managing

governance services, data and systems across the city in a collaborative and

digitally enabled way.”

ISO 37000 Series – Fundamental standards – ISO 37101 Case Study

The Plan to Turn Paris Green, Literally, by 2020

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Standard Year Title Contents/ Remarks ISO 37106

2018 Sustainable cities and

communities

– Guidance on establishing smart city operating

models for sustainable Communities

• Guidance for leaders in smart cities and communities (from the public, private and voluntary sectors) on how to develop an open, collaborative, citizen-centric and digitally-enabled operating model for their citythat puts its vision for a sustainable future into operation.

• Cities and communities go through the process of checking their city operation maturity from 1 to 5 via BSI Kitemark scheme

ISO 37000 Series – Operating model – ISO 37106

• City planners can use

ISO

37106, to enable real change now and in the future.

- This is aimed at the stakeholders involved in maintaining a sustainable city, including mayors, city leaders, planners and citizens.

• ISO 37106 provides proven tools that cities can deploy when operationalizing the vision, strategy and policy agenda they have developed with an adoption of ISO 37101. It can also be used, either in whole or in part, by cities that have not committed to deployment of the ISO 37101 management system.

.

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13

• The world first Smart-city standard developed in 2014- 15 as PAS 180/181/182 + PD 8100 by BSI

• BSI launched the 1

st

Kitemark - certificate scheme on Smart city in 2018 after its ISO 37106 publish

ISO 37000 Series – Operating model – ISO 37106

“We must put the citizen at the centre of city services and plan and work

collaboratively across sectors.

People and culture are some of the key factors that ISO 37106 covers, helping to identify the key barriers city leaders face when driving smart, sustainable change

and bringing together proven, practical solutions from cities around the world, ”

Case Study

Sejong City (with support of LH and NAACC) achieved the 1

st

ISO 37106 Kitemark,

by meeting level 3 maturity on City Operation

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ISO 37000 Series – Maturity Model – ISO 37107

• Developed in close partnership with cities including Birmingham, Cambridge, Glasgow, London, Peterborough, Dubai, Tianjin, Singapore, Moscow and Sydney.

• The standard provides frameworks for cities to assess how they are performing now, to identify their strengths and weaknesses and determine how close they are to best practice.

• Maturity model for smart sustainable communities, look at critical success factors for cities such as how directly involved the citizens are in shaping policies and services, how data is managed across organizational sectors, how effective the city is at purchasing technology and services in ways that maximize impact and innovation.

Standard Year Title Contents/ Remarks

ISO 37107

2019

Sustainable cities and

communities — Maturity model for smart

sustainable communities

• This document provides a top-level maturity model for smart sustainable communities (MMSSC), which can be used for self-assessment by individual cities and communities and as the basis for cross-city benchmarking.

• The MMSSC is a simple way for community leaders to assess how mature their community is in its journey; to identify strengths and weaknesses; and then to quickly find their way to the international standards and guidance that are most relevant to their needs.

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15

It’s a measurement framework that

‘ looks under the hood ’ of the city, evaluating the city’s capabilities for

delivering change.

It partners with other members of the 37100 family (such as ISO 37120 series)

which provide defined metrics and indicators for cities to use when

comparing their performance against key city outcomes, such as reducing CO2 levels and pollution and increasing citizen health

and well-being. ”

ISO 37000 Series – Maturity Model – ISO 37107

UN SDG – Goal 11 – “Make cities inclusive, safe, resilient and sustainable”

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ISO 37000 Series – Indicators for Cities – ISO 37120

Standard Year Objective Contents/ Remarks

ISO 37120

1st

version in 2014, revised in 2018

Sustainable cities and communities.

Indicators for city services and quality of life

• Indicators for City Services and Quality of Life, the 1st international standard on city data, defines and establishes definitions and methodologies for a set of indicators to measure the performance of city services and quality of life in a comparable and verifiable manner.

(this can be used in conjunction with ISO 37101 and/or ISO 37106)

ISO 37122

2018

Indicators for smart cities

• In conjunction with ISO 37120, it is intended to provide a complete set of indicators to measure progress towards a smart city. Track and monitor progress on city performance

ISO 37123

2019

Indicators for resilient cities

• Indicators to measure cities and communities resilience level and its performance from the point of city resilience.

• Sustainability is the overarching umbrella covering the smart and resilient standards.

ISO 37120 provides quantitative and descriptive sets of measurements that provide a globally standardized set of definitions and methodologies.

• ISO 37122 for smart cities and ISO 37123 for resilient cities are built, equipping cities to take a deeper dive

and promote sustainable, smart and resilient frameworks for data-driven policy and action.

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17

Global insurance companies need data for assessing a city’s safety and are keenly interested in

ISO

37123.

They are interested in how this standardized city data can help track emergency alarms and response times, systems preparedness, recovery

processes and the adaptations and infrastructure needed to prevent and reduce future risks.

“Cities need better data and the ISO 37120 series addresses

this issue through agreed definitions, measurements and

reporting mechanisms all cities could use.

All three standards are connected, which allows mayors to now ask:

How are we doing?

How are we doing compared to the other cities in our group ? ”

ISO 37000 Series – Indicators for Cities – ISO 37120

Case Study

Boston is the first city to have over five years of implementing ISO 37120 and is building high-caliber globally

comparable data.

As a result, the city is now able to fully embrace predictive analytics, which will help with better decision making, data and transparency for citizens.

Smartness and resilience will continue to play an important role in the

ISO

37100 family.

“ We want to develop a visualization tool for cities to put the data to even more use.

This data is trusted because it is ISO and third-party verified and can be expanded

into predictive analytics, new tools and portals to share and compare data, ”

Prof. McCarney says.

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“The feedback we’ve received has been consistent – all cities want an overarching framework that they can use. This has been achieved through international

consensus on what best practice means and how to apply it.

The framework also needs to match up with the United Nations Sustainable Development Goals, designed to create a brighter, more prosperous world for all.

The standards need to ensure that issues such as energy and water management, road safety, transport, cybersecurity, health and governance, climate change, and

the well-being of citizens, including that of ageing populations, are all being addressed.”

ISO TC Chairperson says

의장 이름 포함

전체 출처 포함

(19)

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19

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BS 67000

City Resilience

(20)

Traditionally, resilience has been addressed through managing relatively short-term, acute risks through security and emergency response and recovery.

However, resilience foundation needs to be built upon with a broader, proactive approach that enables cities not just to survive but to thrive.

This British Standard builds on the growing portfolio of guidance on this evolving subject from initiatives such as the UNISDR ten essentials and the 100 Resilient Cities programme

(pioneered by the Rockefeller Foundation), and lessons learned from cities.

• A highly resilient city has the hindsight to learn from the past and to recognize its strengths,

weaknesses, values and direction; the insight to know what can and cannot be controlled right now;

and the foresight to anticipate and adapt such that it avoids or addresses future disruptions and change, and exploits the opportunities to maximize value and prosperity.

Background

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21

It defines key concepts and terms, and sets out a general framework that assists the prioritization, integration and development of local strategies and plans, to increase a city’s resilience.

The guidance is intended to support the following activities:

a) engage and motivate city, community and business leaders to address resilience and provide the necessary conditions for success;

b) improve a city’s understanding of resilience challenges over the short, medium and long term;

c) support and build deeper, broader and more integrated capacity in the city; and d) prioritize and strengthen investment decisions.

Standard Scope

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Five Fundamentals of city resilience

Five fundamentals underpin city resilience, all of which are required for a city to be, and remain, resilient.

These fundamentals should

guide city stakeholders in all

activities, and should be at the

core of behaviours, strategies,

programmes and outcomes in

the city

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23

Five Fundamentals of city resilience

Fundamental 1 – Integrated City stakeholders should take a

coordinated approach to strategy

development and implementation,

embedding resilience in all city decision making. Integration across systems,

sectors, activities and risks, supported by a comprehensive evidence base, results in:

Fundamental 2: Inclusive Decision making should involve

participation from all citizens and city

stakeholders. This should fairly reflect the diversity of those within the city, resulting in outcomes that are owned by and deliver value for all, including the most

disadvantaged.

Fundamental 3: Adaptive

Adaptability and flexibility should be built into planning and design. Agility and

situational awareness should be developed to manoeuvre quickly in a changing risk

landscape.

Fundamental 4: Reflective

Continuous assessment, building

knowledge, learning and improvement

should be embedded across the city.

Fundamental 5: Durable

Risk and vulnerabilities within the city’s

systems should be addressed with layers

of protection, robust design, redundancy

and fail-safes, balancing risk, opportunity

and cost.

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Resilience framework

The fundamentals of resilience are core to building a resilient city and are therefore a key consideration at every stage of the framework

Depending on its maturity and need, a city may choose to use different entry points in the framework.

The framework can also be used in parts, or applied to individual

projects, programmes or systems,

depending on the city’s needs and

opportunities.

(25)

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25

Example of a city resilience maturity assessment

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Resilience framework – 1) Organize & Define

SYSTEM All cities have developed some level of

resilience against key shocks and stresses and, indeed, many cities have highly evolved

resilience practices.

However, far fewer cities have actively sought to bring all resilience elements together within a comprehensive strategy or master plan.

1

st

step, to organize and define the city and its systems, and define what resilience means

in the short, medium and long term

도시가 추구하는

가치

가치 실현을 위한

도시 내 시스템

(27)

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27

Resilience framework – 2) Assess & Prioritize

A city resilience assessment (gap analysis) should be conducted and used to form the evidence base for decision making.

The resilience assessment process looks at two sides of resilience:

• resilience demand

• resilience capacity.

When this is completed against key city systems, this can allow an accurate, evidence based assessment of need for

increased capacity, but also an understanding of the areas of greatest

opportunity. Resilience assessment and prioritization process

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Resilience framework – 2) Assess & Prioritize

KEY SHOCKS AND STRESS

SHOCKS STRESSES

EVENTS ISSUES

Flood/fire Inequality to climate change

Risk assessment technique HORIZON SCANNING NEEDS

System demand is the overall risk

to the systems from the identified shock and stress

factors.

The resilience assessment should determine what measures the city systems currently have in place to mitigate and adapt to the impact of shocks and stresses.

Capacity

Mitigation and adaptive

OVERALL RISK

Resilience GAP

(29)

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29

Resilience framework – 3) Plan & Prepare

The development of an effective resilience strategy should involve all the steps

detailed in this resilience framework

have city leader and stakeholder support, baseline assessment of the city context, future trends and gaps in accordance

Resilience building requires the investment of time, effort and money, based on agreed priorities.

ANNEX D

a) improve integration across current city programmes,

organizations, citizens, businesses, government and communities;

b) build inclusivity by engaging with citizens across the city and strengthening equality and social interaction;

c) increase durability by protecting and increasing the capacity of vulnerable communities and systems to deal with key hazards;

d) improve reflection to learn from disruptive experiences and implement new measures to enable the city to thrive; and

e) build the city’s ability to respond flexibly to changing

circumstances through investment in adaptable solutions which take account of whole-life cost and value creation and avoids systems becoming obsolete and difficult to upgrade in the future.

Development of options for building resilience capacity

RESILIENCE STRATEGY

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CHOOSING THE BEST OPTIONS

This prioritization methodology should take account of the following:

a) how the actions or programmesaddress the fundamentals of resilience

b) what impact the actions or programmes have, with the urgent or high-risk impacts addressed early in the strategy;

c) what the city priorities are;

d) what potential benefits and distribution of these benefits the actions and programmes will provide;

e) whether the progress, contribution to the city’s vision, and benefits of the action or programme can be measured and whether this measurement can be compared to the city baseline/benchmark f) whether there is a suitable mix of short, medium and long-term

actions and programmes; and

g) whether these actions are achievable within the context of the city, governance structures, implementation partners and funding.

FUNDING AND FINANCING

Funding for resilience building can come from a variety of sources, including public, private, public-private partnerships, grants and incentives. In order to secure

investment a strong business case needs to

be articulated based on risk and return on

investment.

(31)

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31

Resilience framework – 3) Plan & Prepare

(32)

Resilience framework – 4) Partner & Deliver

Building on the engagement, governance structures, vision, understanding and momentum developed in accordance with 5.1 to 5.4, a coalition of partners should be well defined. Combining the authority and resources held by all institutions has the potential to achieve greater resilience than each institution working alone. Partners should be committed to resilience capacity building and should have been engaged in the

development of the various programmes and initiatives. At this stage their commitment needs to be harnessed to deliver real outcomes.

Leaders also open doors and provide access to key networks for those involved in building city resilience capacity.

Portfolio, programme and project management methodologies promoted by the UK Cabinet Office (AXELOS, e.g. [40]) are recommended.

City leaders should support implementation by establishing strategic resilience officers, maintaining executive control, removing barriers, cancelling failing projects early where necessary, ensuring benefits are realized, publicly showing support, and leading by example. The city should also build flexibility into its delivery models, enabling citizens, community groups, third sector organizations and businesses of all sizes (including start-ups) to contribute to building the city’s resilience, both formally and informally.

Deliver Partner

Enable & Incentivize

Citizens, communities, businesses, academia, organizations and government should all be empowered to deliver effective change. Citizens and communities should be closely connected to the city’s formal decision making, planning and delivery processes. Creating new solutions with citizens can help drive innovation.

Advoate

A truly resilient city should advocate change at a regional or national level, and encourage other cities internationally to play their part.

(33)

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33

Resilience framework – 4) Partner & Deliver

(34)

Consistent with the “reflective” fundamental, long-term resilience building and improvement requires a process of monitoring, progress reporting and learning development

Resilience framework – 5) Continuously Improve

To ensure that improvements are achieved through the resilience building programmes and initiatives, a process of monitoring and review is essential

The method of monitoring should be regular, clear, transparent and undertaken by stakeholders across the city. The focus should be on the realization of broad resilience benefits rather than the short-term outputs of individual projects.

Monitoring and review

Data & Reporting

The data collected when monitoring the resilience progress should be audited and openly available for collaboration and public scrutiny, where possible. However, some data on resilience can be sensitive in nature (for instance critical

infrastructures, risk and vulnerability data) and therefore benefit from more formal and careful management and security arrangements.

Learning & Development

Every incident should be followed by an open and honest debrief so that lessons can be learned, making city systems stronger

(35)

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35

Maturity Assessment – Criteria

(36)

Example of a city resilience maturity assessment

(37)

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37

(38)

https://www.cityresilienceindex.org

Developed by Arup and supported by The

Rockefeller Foundation, the City Resilience Index is based on five years of research and testing. It is a powerful tool that helps cities understand and respond to these challenges in a systematic way. It incorporates a framework used in more than a hundred cities to guide their resilience journey.

Whatever the specific threats a city faces, the City Resilience Index motivates cities to be future-focused and inclusive. Along with research and knowledge products, the CRI

Assessment creates a resilience baseline to plan

from and measure future progress agains

(39)

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39

https://www.100resilientcities.org/cities/

After more than six successful years of

growing and catalyzing the urban resilience movement, the 100 Resilient Cities (100RC) program was concluded in July 2019.

The Rockefeller Foundation continues to support the 100RC member cities and Chief Resilience Officers through a new grant to the Global Resilient Cities Network.

https://www.100resilientcities.org/cities/seoul/

(40)

https://medium.com/the-global-resilience-prospectus

Case Studies

Key issues which cities are facing

(41)

Copyright © 2020 BSI. All rights reserved Copyright © 2019 BSI. All rights reserved

ISO 37106 인증 절차

Smart Cities and Communities

(42)

ISO 37106 BSI

국제표준 인증제도

(43)

Copyright © 2020 BSI. All rights reserved

ISO37106 Kitemark Certification

Smart City 공인 국제 표준인 ISO 37106

요구사항(Requirement)을 기반으로 도시 및 지역사회의 수준을 평가하고, 충족 시 인증을 수여

Smart City 원칙(Principle)을 정의하는 4가지 항목으로 도시 및 지역사회의 발전 정도를 측정

비전 (Vision)

디지털 (Digital) 시민중심

(Citizen Centric)

개방&공동협력 (Open&Collaborative)

‘Smart City 성숙도 5단계 기준’을 통해 도시의 성숙도 수준을 제시하고, 인증을 획득한 도시가 더 향상된 단계로 발전할 수 있도록 지속적으로 유도

Smart Cities 국제표준 인증제도 소개

(44)

인증 심사: BSI는 스마트시티 성숙도 및 ISO 37106의 준수 여부를 검증하기 위해 이용 가능한 증거 및 이해관계자 인터뷰를 실시하는 현장 심사를 진행합니다

(심사 기간은 조직 규모에 따라 상이).

3 단계

평가 보고서: 스마트시티 성숙도, 개선 기회, 및 부적합 사항을 요약한 평가보고서가 발행됩니다. 조직이 부적합 사항을 처리할 방법과 시기를 확인하기 위해 시정조치 계획이

제공될 수 있으며, 조직이 동의할 시 인증이 진행됩니다.

4 단계

최초 심사: BSI는 심사 계획을 세우기 위해 스마트시티 성숙도, 이용 가능한 증거, 및 이해관계자에 대한 맵핑을 실시하는 1-2일 간의 현장 심사를 진행합니다.

2 단계

신청: 귀사가 서명한 신청서를 받으면,

BSI는 귀사가 인증 프로세스를 진행함에 있어 귀사를 지원하기 위해 협력합니다.

1 단계

인증 및 그 이후: 평가가 성공적으로 완료되면, BIS는 귀사의 Kitemark 인증서, 스마트시티 벤치마크를 발급하며 귀사의 성과를 홍보하기 위해 계속해서 협업할 것입니다. 5 단계

Smart Cities and Communities

Smart City 인증 절차

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Smart City PAS181/ISO 37106 국제표준에 의거하여 4원칙, 14개의 비즈니스관리, 9개의 핵심성공요인을 중심으로 심사를 진행하였으며, 종합적 평가 결과를 토대로 성숙도를 측정하여 3단계 이상을 획득할 경우 ‘Smart City Kitemark’를 취득할 자격을 얻게 됨.

1단계 = 뒤떨어짐 (Lagging) 2단계 = 개발 중 (Developing) 3단계 = 적절함 (Competent) 4단계 = 앞서 나감

(Progressive)

5단계 = 탁월함 (Excelling)

심사 부문 심사 결과 종합성숙도 평가

3단계 이상에 있는 조직과 커뮤니티에게는 스마트시티 및 커뮤니티

Kitemark를 발행합니다.

Smart Cities and Communities

귀사가 3단계인 ‘성숙함’ 또는 그 이상의 단계에 있을 경우, 스마트시티 Kitemark를 취득할 자격을 얻게 됩니다.

Smart City 심사 내용: 부문 및 종합 성숙도 평가

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도시의 비전 이해관계자 주도 서비스 혁신에 대한 역량 강화 스마트 데이터에 대한 투자 통합 시민 중심 서비스 구현

리더십 신원 및 개인정보 관리

책임 디지털 포괄성 및 채널 관리

지배구조 (Governance) 스마트 시티 개발 및 인프라 관리

역량 (Skills) 물리적 자산에 대한 맵핑과 관리

협업적 참여 디지털 자산 맵핑 및 관리

크로스섹터 파트너십 공개적인 서비스 중심 도시 전체 IT 아키텍처

도시 간 협업 이익 맵핑

조달 및 공급업체 관리 이익 추적

스마트 시티 로드맵 이익 실현

Smart City 심사 내용: 성숙도 평가 분야

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48

1 2 3 4 5

Lagging[지체] Developing

(the city is developing processes to meet PAS181/ISO37106)

(도시는개발 중

PAS181/ISO37106 에 부합하는 프로세스를 개발 중)

Competent (the are processes in

place to meet the requirements of PAS181/ISO37106)

(PAS181/ISO37106적격함 의 요구 사항을 충족시키기위한 프로세스를 구축함)

Progressive

(the city is implementing PAS181/ISO37106 processes, improving and measuring success)

(PAS181/ISO37106에진보적임 준한 이행 , 개선 측정

관리 진행중)

Excelling

(the city is

implementing a process of continual improving)

(지속적개선 과정을탁월함 진행 하고 있음) Smart City Pilot 성숙도 평가모델은 ISO 37106 요구사항을 기반으로 스마트시티의 성숙도 수준을 총 5단계(지체- 개발중-적격함-진보적-탁월함)로 구분함, 이 중 3단계 이상에 ISO 37106 Kitemark 인증 발급

B1.0: 비젼 도시 / 공동체의 미래에 대한

명시 적 또는 암시 적 비전은 없습니다. 미래의 비전이 불분 명함

도시의 미래 비전은 내부에서 주도하는 우선 순위에 따라 개 및 공표됨

도시 비전은 모든 도시 이해 관계자 그룹을 포함하여 사용자 연구 및 참 여로 정보를 제공하는 협업 방식으로 개발되었으며, 도시의 비전은 측정 가능한 사회 경제적 및 환경 적 결과 집합을 기반으로 함. 스마트기술, 스마트 데이터 및 스마트 협업으로 열린 기회를 포착하는 스마트 타겟을 포함하여 도시 비전을 전달하기위한 활동계획이 제시되었음.

도시 비전을 달성하기 위한 활동 대한 역할과 권한이 규정되어 있으며, 비전달성을 위해 시행 해 하는 활동의 우선 순위는 외부 이해관계자와 공유하였으며 비전 달성에 대한 진도에 대해 측정 관 하고 있음

전략을 통해 성과가 달성되고 있음을 입 할 수 있으며 , 이해 관계자들은 비전 달성 하는 활동에 참여및 기여 합니다 비전 전략 달성을 효과적으로 모니터링 관리 하는 체제가 구축 되어 있고 지 속적 개선을 위해 노력 하고 있음

Smart City 심사 내용: 성숙도 평가모델

(48)

Level 1: Pre-development

The City has not a clear idea of a vision and processes to meet the ISO 37106 are not put in place yet

Level 2: Developing Smart City

The city is developing processes to meet ISO 37106

Level 3: Collaborative Smart City

There are processes in place to meet the requirements of ISO 37106

Level 4: Leading Smart City

The city is implementing ISO 37106 processes, improving, measuring success

Level 5: Visionary Smart City

The city is implementing a process of continual improving

BSI Smart Cities and Communities Kitemark

Assessing the maturity of Smart Cities and Communities

(49)

Copyright © 2020 BSI. All rights reserved

Smart City 인증 및 성숙도 달성 시 결과물

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Smart City 인증 획득을 통해 도시 고위 경영진은 효과적인 도시 구현을 입증할 수 있게 되고, 도시의 위험 감소를 통해 시민과 기업의 신뢰도를 증가시킬 수 있으며 마침내 국제 무대에서 도시의 명성과 브랜드 확보 가능

Smart City 인증 획득

도시운영에대한외부인증을통해시민과기업의신뢰도증가 도시內 서비스 제공 과정에서의 각종 위험 감소

변화를 주도하기 위한 지속적인 도시 성숙도 향상

도시 고위 경영진의 효과적인 도시 구현을 입증

Smart City 인증 기대효과

(51)

Copyright © 2020 BSI. All rights reserved

최종 결과 초기 결과

Smart City 운영을 통해 해당 도시는 혁신성을 증가시키고, 공공서비스 부문의 생산성 향상과 지속가능성을 확보 가능

도시브랜딩

신규 서비스를 만드는데 사용되는 개방형 데이터로 도시 혁신성 증가

도시 서비스 사용자와 협업 강화 디지털 서비스 채택의 증가 - 디지털 변환 도시 서비스에 대한 공동 생성 - 시민 참여 증가

도시 시스템 및 비전에 대한 투명성 개선 ICT,자원,데이터의 공유를 통한 도시 비용 절감

공공 서비스 부문의 결과

고용·건강·통합·평등·범죄·교육 지속가능성 확보 내부 투자

일자리 창출 경제 성장

공공 부문의 생산성 향상 정부에 대한 신뢰 에너지 절약 및 CO2 감소

지속적인 개선 노력

Smart City 운영 기대효과

(52)

Source from 2040 화성시 장기발전계획

스마트시티 상위전략 실행사례 – 화성시

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시민이 생각하는 화성비전

Source from 2040 화성시

장기발전계획

(54)
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Copyright © 2020 BSI. All rights reserved

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Q&A

Click to add text

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BSI Training

Copyright © 2020 BSI. All rights reserved

60 Copyright © 2020 BSI. All rights reserved.

(60)

Training 스마트시티 교육

1일차 (9:00~18:00)

과정 오리엔테이션

ISO 37100 – 지속가능한 도시 및 지역사회 관련 국제표준 소개 Smart City ISO 37016 소개

스마트 시티에 대한 주요 정의_ 주요 정책 및 표준 상 정의

Start Smart City discussion and Standardization 협의의 시작과 표준화 질의응답 및 1일차 마무리

2일차 (9:00~18:00)

ISO 37106 – 스마트도시 운영모델 이해

스마트도시 운영원칙 / 도시 비젼과 지배구조

협력적 참여 / 스마트도시 로드맵

시민중심 서비스관리 / 도시데이타 사용를 통한 지역사회 능력강화

시민중심 통합 서비스 / 디지털 및 물리적 자원 관리

교육 과정 : 지속가능한 도시 및 지역사회를 위한 스마트도시[ISO37106] 운영

교육 기간 : 2020년 하반기 (2일 과정)

교육 비용 : 100만원 (VAT면세/인당)

지속가능한 도시와 커뮤니티를 위한 국제표준인 ISO 37106 을 이해하고 전 세계 도시로부터 입증된 모범 사례를 학습하여 도시 운영 모델 전환의 방법을 이해 할 수 있습니다.

방문교육,

문의 02 777 4124

박인정 대리 Injung.park@bsigroup.com 장윤형 대리 Yunhyeong.jang@bsigroup.com

과정 커리큘럼

30%

특별할인

쿠폰번호 : 20%DSCIATF17 유효기간: 2020.12.31 다른 할인과 중복사용 불가

(61)

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카카오 친구 추가하기 BSI KOREA 검색

친구추가 버튼 클릭

참석했습니다 “세미나

남겨주시면 추첨 통해 5분께

스타벅스쿠폰 !

(62)

Survey Time

BSI 웹 세미나 설문조사 시간입니다.

화면에 팝업창으로 설문조사가 뜨면 화면상에 클릭을 하셔서 결과 제출해주시면 됩니다 .

2분이 걸리지 않으니 많은 참여 부탁드리며, 최종 참여하신 분들 중 5분 추첨하여 스타벅스 쿠폰 제공 예정입니다 .

감사합니다 .

(63)

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웹 세미나가 끝났습니다 . 참여해 주셔서 감사합니다 .

문의사항은 하기로 연락 부탁드립니다 .

BSI 마케팅팀

02. 6271. 4014/4073

Minjo.kim@bsigroup.com | songmi.heo@bsigroup.com

64

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