A Job Stress Model of Workers in Fashion and Textile Industries
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(10) job stress model. 1.. * V. ~& ®ºæö V¢ ¢æº(FV*, 1990), ' Öëî < ®º ßW f B "æ~ã~ º j :ÞÚ çZÊ Þ.Êö 'Ëj ~æ *® çZÊÞ.Êö ¯Î ¾J ®b, RFÖë «Ò¶ ~ çZÊÞ.Ê¢ ; {~² 2k~V *Bº j &çb Î jº~ ² >º © . V¢B RFN~Öë «Ò¶~ çZÊÞ.Ê ö & ¢ ËçÊ Öë*Ëö Ï>V *Bº R FN~Öë «Ò¶ j &çb ~' 5 ¯ÿ' æ>¢ «~º çZÊÞ.Ê Î jº~ '>Ú \ö Bº ÎJê 5 ¦Ãj ~¶ .. ~ RFN~Öëj ~ Öë~ã~ kzº Öë Wö ö² pªìº {;j & «Ò¶ f çZÊÞ.Ê ¢ Aj ©b º/>, º B~ Ú;, ;' n ; 5 ëZ>¯ö ¾ 'Ëj V ©b .çB . *& ~ î÷ 7 £ 50-70%& ÊÞ.Êf >Ú ® æ'B ©¾"(Brenner, 1978) ÊÞ.ʺ B~ ;ö ' 'Ë j ~, çZò B~ ëZ>¯j 6²* Vë~ ã 'ÿj *»Ê Vë~ W z ¾j& «Ò¶ ³ Öë~ B*öê 'Ëj . V¢B çZÊÞ.Ê ¢ ꮲ ~ R: f Î' Ò¢ * © *B>º ¢>zB \Î jº~ . çZÊÞ.Ê Îö \& ô ®æò ÒÏB ÏÚf BL ;{~æ p¾, çZWö ~º 'Ëj Ò \& ç&'b 'f Þ . $ çË*Ëö ÒÏ > ®º ~' æ>f ¯ÿ' æ>¢ b~ Ò \& ' º*& ' ÇB *Ëö 'w~º º ZÒ& ® . Φ j \z © ö & \Ú' C¢ > ® . Î~ ÒϦº B'b ÒÏ &. 2.. V 8ã. çZÊÞ.Ê *L \Î çZÊÞ.ʺ \6ö V¢ ·~² VF>Ú Ò~ öBº ÚÊ ß;º\ö & Ú~ jß;' >wb, ÒöBº æ'B º\f >wËK*~ ®;' Ö, ¯ ÿ 6öBº ~ã B~ ¦'ê 2kB . Beehr & Newman(1978)f çZÊÞ.ʦ çZNº «ëö~ WÏ ç^·Ï~ GÚf ;j ;çVËöB ½ Ú¾² ~Jº ç¢ ~&b Blau(1981)º çZº\& B ~ >wËKj .~ ~ Òö ; æ pº Ö ¢Ú¾º ©¢ ~& . V¢B çZÊÞ.ʦ 'çZ 5 2.1.. Corresponding author; Kwang-Hee Park Tel. +82-53-620-2223, Fax. +82-53-620-2223 E-mail: [email protected]. 33.
(11) 34. ~~Öë²æ *7² *1^, 2005j. çZf NB çZ~ã B~ VF, ËK, »\f~ ®; $º ¦'ö ~ B>º B~ , 6;, çö ~ 'Ëj Aº Ú' ®;ç'¢ > ® . çZÊÞ.Êö & \Îf 76j vº ºö V¢ B7 7"Î, ~ã7 7"Î, B-~ã Û7" Î \ª > ® (fVC, 1994). Ñ, B7~ 7"Î f çZÊÞ.Êö & B~ æz 5 >wö .6j z . &R' ¶º Selye(1956) º z' >&öB ç ZÊÞ.Ê¢ ªC z'Îj ÒÏ~& . <ö Ú Î, *RÎ, Parker & Decotiis(1983)Î, Schuler (1985) ~ ÿ'Î ® . ~, ~ã7~ 7"Î ¶-7"Î Ò²' ~ã Î &R' . ¶-7"Îf çZÊÞ.Ê¢ ëãæ> B>wj «³æ> º, çòb ÊÞ.Ê¢ ~º 6 ® (Mathews, 1982). Ò²' ~ãÎf çZ ÊÞ.Ê& Ò²~ã N>Ú B º Î ò ¾ WGj J~æ pj çZÊÞ.Ê \ö '.~æ pf ©b *">î (FrenchÁKahn, 1962). q, ~ã-B Û7"Î . º çZÊÞ.Ê ö ®ÚB B ~ãj þ J~º ©b, Beehr & Newman(1978)Î, Steers et al.(1981)Î, V Î ~ ', ç&', ãþ' ª¢¢ Îv
(12) Î Ivancevich & Matteson(1986)~ ÛÎ 7"O»j ~ ® . F¯Î f "' N& ®V 7"O», ö" Ö"æ, .æ~ N ®j ö . "öº ÛÎ ô ææ> ®b¾ Îæ> ê {;>æ p~b. â Û ¦Ãêö ® . öBº çZÊÞ. Ê¢ B" ~ã*~ &êöB J~æ ~ã-B Û7 "Îj j~& . 7öBê Ivancevich & Matteson (1986)Î Ö"Nöj ^ >wb ª~& ç~ W" Nöj ; 6öB Ï'ö ¦>æ Î;j j Ï, Vb ~ ã' ç' GöB 'Ï&Ë ~ê Bz~ ÒÏ~& . çZÊÞ.Ê F*º ûê çZÊÞ.Ê FBº" ûêê çZÊÞ.Ê Î" îR&æ 7"O»ö V¢ ² æ'>Ú z . ÊÞ.Ê FBºf ÊÞ.Ê¢ ¢bÒ > ®º ç~ã~ ßW, .N $º ö V¢ ª~OöB Nº ®æò " C&ê FBºf bÒ' ~ãº(«Ï , 1991; Òc , 1997), çZº(HackmanÁOldham, 1975; BeehrÁNewman, 1978; ParkerÁDecotiis, 1983), º(Jamal, 1997; ;ßÞ, 2001), ãKBBº(Brook, 1973; PrichardÁKarasick, 1973; ;W>, 1999; ;'ò, 1999), çª*Vº(Anderson, 1976; Gibson et al., 1985; ·ê~, 1994; 'C, 1997) î . çZÊÞ.Ê Ö"æöº çZÊÞ.Ê ûê/>w(Ò' ûê, Ò' ûê, ¯*' ûê)(BeehrÁNewman, 1978; ' 2.2.. C, 1997; ;'ò, 1999), çZÊÞ.Ê Î"("&' Î", ¯ÿ ' Î", æ' Î", Ú' Î", çÎ")(Gibson et al., 1985), çZò, ç 5 Ö"WË, çZÖ«, çZW"(Jamal, 1984; Î'Ö, 1992) ¶" Þ/>î . öBº ç ZÊÞ.Ê FBºö V Ö"æ>, ÊÞ.Ê ûê(Ò 'ûê, Ò'ûê, ¯ÿ'ûê)¢ G;~&bæ f &N B>¢ . Ò ~*" ã ºÚÚ~. : ~ã¾ J ·ëË~ bî' Ò j a~º, º Nê, « ·ë~ã k~¾ *~ F& ìº çöB ®Þj ¶ª r, r2f êÿ ~ ¾, n* J>æ pf *V~ vJæj ¶ªr çZÊ Þ.Ê¢ FB~² B . «Ï (1991), Òc (1997)ê bÒ' ~ã ºf Ò' ZËö F~ 'Ëj ~ &b Ivancevich et al.(1982)ê ·ë~㺠çZÊÞ.Ê ¢ FB ~& . ·ëËö V¢ N& ®b¾ RFN~ Vë~ ãÖ Ò/V¾ *.Ê ~ Vê ²r, J bV~ n*Ò *þ" F* ¦ ^ > ®b , RF¢ ¶Ò Ú V& bç~V £ R^ ·ë ôj Nêf «ö F~¢ ~ f «Ò¶~ ; $º n*ö 'Ëj ©b 'B . V¢B öBº ²r^B& ì n*j J ·ëË V~, ' F*, } V, ·ëö º Nêf «j bÒ' ~ãº~ Wº² ~b, ~ãºf çZÊÞ.Ê FBj ** ©b '~& . V¢B öBº r " ?f &Jj J;~& . &J 1 : bÒ' ~ãº" ÊÞ.Ê ûêº ¦' ç&& ê¢çZ¾æâ . º :©. ºf çZ"¦~f 5&æ çZ~ î' ß W~ º²¢
(13) . Ñ ®, çZ"¦~º "ë>¯ö jº * .Z '¾, · .Z ôf ·' "¦~f "ë j>ö jº VF, æ j <º ®æ á~ ¶ª r ;W>º î' "¦~& ® . Ivancevich et al.(1982), ¶² (1990)ê çZ"¦~º Ò'ûê $º ;' ZË" F~' &ê& ® ~& . v ® çZ~ î' ßW 5&æ ¯, VË ·W, çZ" ÚW, çZ7ºW, çZ¶NW, çZbWf Hackman & Oldham(1975)ö ~ Bn>î . f 5B~ çZßW z ôj> ¯, çZ~ 7ºW, ·W, ¶~W, bW, ¶NW ôj> ÊÞ.Ê& ~ z òÊ# ~& . ¾ RFN~Vë «Ò¶ ö² çZ7ºW" VË · Wf çZÊÞ.Êf ;'&ê¢ &î ©b 'B . VË. ·Wf çZ& ·ë¶ ~. ~ VF" ËKj B> > ®º V²¢ B~º ;ê çZ7ºWf æ~ ö çZ& 'Ëj ~º ;ê¢ ~ . B~ çZ& æ ö² 'Ëj ò¢ 7º~ çZ >¯ VË º F r ¢ ¶j *~ V² >ê ®æò "ê æ" ãþj º~º çb >ê ® . Schuler.
(14) R.N~8ë «Ò¶~ çZÊÞ.Ê Î (1980)º B çj V² ¶ö, B£ $º ºçb ¶öö V¢ ÊÞ.Ê Ö"& 3;'¢ >ê ® ¦;' ¢ > ®b, ç Ö ®{ ~ Ö"& 7º r ÊÞ.Ê& ô BB ~& . RFN~&N Vëf & Ú 7²Vëb ëZª Ú^ Ò² ¦ ^~ ¢j ~º, ö ¿ z ôf æ" VFj j º ~ çZ~ 'Ë Ö æ' «Ò¶º çZ¢ V² º Vë~ "ê º Aj ÊÞ.Ê¢ FB ©b ' . æ ·'/î' çZ"¦~, çZ7ºW, VË ·Wf Ê Þ.Ê ûêö ;' 'Ëj Ò çZ¶NW, çZ"ÚW" ç ZbWf ¦' 'Ëj ©b .ç>¾ æ ~ &êO Ë ®¢~ Î ¦Ã çZ¶NW, çZ"ÚW, çZbWf 6>z~ ÒÏ~& . &Jf r" ? J;~& . &J 2 : çZºf ÊÞ.Ê ûêf ;' ç&&ê¢ ¾ æâ V©. º .: f ç~ çZ*~ö V¢ Bö² "Úæ º æ~ V&¯ÿb ;~>, ^ º²ö ~ çZÊÞ. Ê¢ FB > ® . Ñ, . º >¯¶& çÏ>º vB ç~ çö ÿö ¾® æ'~º çöB BB . ~, Î^Wf V&>º ¯ÿö & «W~æ p¾ bÿB ;& ®j r .¾B . q, &Ïêº Ú' jWz ²¾ ¢ ìº ç ·' Ï" ;'b jZ ¶ ìº çZ¢ r B~º î' Ï ® . ." Î^Wf >¯¶& ªZ¢ j>~º © j ïº ãË ®b Bf ÏRWf Ö' ¶ ~º »¢ Û{A² >Ú ÊÞ.Ê¢ ãþ . $ *f ¦¶ .Z ô¾ 'j r ÊÞ.Ê¢ ¶¢º &Ïêº ¶ .Z 'f çB ¶ö & B» ¢ ÏÊæ á ÊÞ.Ê¢ FBÎ (Schuler, 1980). f à (French, 1974; FrenchÁCaplan, 1973; Jamal, 1997; ;ßÞ, 2001)j Û «>îº, ., Î^W, &Ïêº çZÊÞ.Êf ;' &ê¢ <º. ~& . V¢B r" ?f &Jj J;~& . &J 3 : ºf ÊÞ.Ê ûêf ;' ç&&ê¢ ¾ æâ`ç©. ª*8º : çª*V¦ çÚö & Wö ~ «' "&' Bvb çÚ~ ç' º²f Wö ~ B' º²& Ö>Ú ;WB (Fz?Á;7\, 2003). Likert(1967)º Ê 4öB 7&æ çª*V Ö;æ> ¢ îº, öBº 7 çZæ>ö ~ ôf 'Ë j Ab &Ë n®~² ÒÏB Òz£";(êö' Òz£), ~ÒÖ;^W, &&êæ>òj j~& . Òz£";f çÒf ¦~*~ &ê& Öf {6j :ûb Úæ ®º& ¦ö & Wö ~ æ'B >wj ~~ öBº F;7 êö' Òz£j j~& . ~ÒÖ;. 35. ^Wf ~ÒÖ; ¦B *Ú~ ÷' ^ ~ö Úæ ®º&ö & >w, &&êº ëZ>¯ ";öB « Ò¶ *~ ç^·Ï";j ~~ öBº öò & &ê¢ º² j~& . Anderson(1976)f Òz ¯ÿ êö'æ pj r ÊÞ.Ê & B ~& ·ê~(1994)ê çÒf~ ~Ò²Û Ê Þ.Ê¢ æ'~º 'Ëj ~& . French & Caplan (1973)ö V ~ÒÖ; ^º ~Ë, kª6, ¶~, {. W, .GW, "~ö & B»f &>æ ÊÞ. Ê¢ 6²Ê, ÿò $º ¦~f <º &&êº &*~ ;, >Ï, ïö & »f &NB ©b, &&ê& òÊ#æ pj r ÊÞ.Ê& ¾æÂ ~& . ~ÒÖ; ^& ' ²*"~' Òz£¢ ¶ª ãÖ, &&ê& ®òÊÞ r «Ò¶ f çZÿVç , ÒV& ~, "~ 5 ÿòf~ ç^;" ?f B»& ².> Ú çZÊÞ.Ê¢ FB~² F © . æ êö' Òz £, ¸f ~ÒÖ;^, öò &&êº çZÊÞ.ÊFB & ËWj Ô ©b '~ r" ?f &Jj J;~& . &J 4 : çª*V ºf ÊÞ.Ê ûêf ¦' ç&& ê¢ãK¾æâ **º©. : ãKBBf B ãKÏR¢ J;~ ¢ W~V * ê³j >ã, ç~ ºf B~ º& ~F > ®ê BB~º ÿ¢ ;~> º²º ç, ßê, ãKBB &ËW, çZn;Wj > ® . «Ò¶ º ÿö & >&/¦ ç" ßêj Aº çf ª. " æêb ¾æ¾ ßêf çÚöB ¶~ Ò&~ f W6j <² . ¾ ¦'. ç" 'ö ò ò ßê Úææ p¾ .Ö»²f ç~ λ² çZ~ n;Wj *7Ab Bf ÊÞ.Ê¢ ãþ © . ãKBBºf W6, &*~ ;, { W, n;Wö & B»f &Ë ç7'b &NB © æ ÊÞ.Êf &NB . Brook(1973), Prichard & Karasick(1973), ;W> (1999)ê ãKBBº ÊÞ.Êö F~ 'Ëj ~& . '. ç, 'ö ßê Úæ ãKBB &Ë W ¸ çZn;W ËB B~ W6, æb ¦V~ ;ö & », ³¢W" n*Wö & » Ï >Ú çZÊÞ.Ê& FBF &ËWf Ôj ©b 'B . V¢B r" ?f &Jj J;~& . &J 5 : ãKBBºf ÊÞ.Ê ûêf ¦' ç&&ê¢ ¾æâ ©. çZÊÞ.ÊûêB çZ9 çZWº ç C'b G; &Ë ÿ' Ö Öï, ·ë~ î, ;{W, ·ë* ~ · O»b G ;>, Liberman et al.(1977)f employee service reviewj BB~ çZö & æ, çZ>¯ËK, ÎNW, ~Wb 2.3..
(15) 36. ~~Öë²æ *7² *1^, 2005j. G;~Vê ~& . çZWº «Ò¶ö ~ Ö;> ç Ú'jÏö ç7' 'Ëj ~æ çZÊÞ.ʪ¢öB ¸b çZWf çZÊÞ.Ê~ êº j¾ J OËö B ¢~> ® . Ñ, ÊÞ.Ê >& Ôj rº W¢ B ÊV * B ÊÊ ÿV¢ FBÊJ ~æ çZ W& ¸jæ¾ >& .Z ¸b J®J ZË *7j A j W& Ôjê º U; &J(Steers, 1981; 'C, 1997), ~, 'W>& ¸j> >¯ 'ê ±jê º çF' ê Î(LoweÁMcgrath, 1976), q, B çZÊÞ.Ê¢ Aº çöBº çZ ¶Ú¾ çZ~ã Îvö ò~æ á Ö ]öº çZ 'wK ²Î>Ú ëZ>¯ËK ÎÚê º & J(Jamal, 1984; Î'Ö, 1992), ], çZÊÞ.Êf çZW º F~' N ì º "Ë(Blau, 1981) © . \º 3Dë«b ª~F ò¢ Bÿö j çÚ B& £~ ·ë¶~ "Z~ãê k Þb >º RFN~Vë «Ò¶¢ &çb ~&bæ, ?f Vë"æ ç «Ò¶ ö² ÊÞ.Ê¢ FBÒ öò jî¢ çZj >ê Ú[² ò ©b ºGB . ¯, ÊÞ.ʺ. çZj> ¢ * B~ ËKj ¶ç* Ö]öº çZj>¢ á~² ©b 'B (Anderson, 1976). æ r ?f &Jj J;~& . &J 6 : ÊÞ.Ê ûêº çZWf ¦' çê¢ ¾ æâ ©. Fig. 1.. ·' çZ¦~, î' çZ¦~, çZbW 5ºb º Â>î . ~ æb bÒ' ~ãº, º, ç ª*Vº, ãKBBº ¾æÒ . ÊÞ.Ê ûêº ºªC Ö .ç& 3ºb ¾æÒ . ç~ ºªC Öf F ¯\ Vj Û J;B &Jö V \Î;j B~ Fig. 1 ? . öB Þ/~& bÒ' ~ãº, çª*V º, ãKBBºf ÊÞ.Ê ûêö ¦', çZº ºf ;' 'Ëj ~º ©b &;>îb, ÊÞ.Ê û êº çZWö ¦' 'Ëj ~º ©b &;>î . f? G;Îö ¾æÂ Bvæ(çZº, º, çª*Vº, ãKBBº, ÊÞ.Ê ûê) G;æ*~ ê¢ ¦;~V *B {ºªC >îb, Table 1ö. \Î ºªCö ~B çZÊÞ.Ê º7 çZºf .ç> î~ 7º jò çZ7ºW/VË ·W, çZ¶NW/"ÚW, 2.4.. Table 1. /;æ~ Ö9 ¦Ã 5 {ºª+ Ö æ \9 º bÒ' ~㺠çZº çZ7º9/8Ë ·9 çZ¶N9/"Ú9 ·' çZ¦~ î' çZ¦~ çZbW º . Î^9 &Ïê çª*8º êö' Òz£ ~ÒÖ;^ öò &ê ãKBBº ßê/çÚê ãKBB&Ë9 çZn;9 ÊÞ.Ê ûê Ò' ûê
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(20) 38. ~~Öë²æ *7² *1^, 2005j. ö Î~ Bz¢ *B ' G;~~ ï8j ÒÏ~& . *Ú' Î~ 'ê ï&~¢ ÚÚ, χ 8 46.19(p <0.001) ¸² ¾æÒb¾, V.¦æ>(GFI, Goodness of Fit Index)º 0.97, ;¦æ>(AGFI, Adjusted Goodness of Fit Index)º 0.92, &zB ö²ï¶ßºN(RMR, Root Mean Square Residual)º 0.04 ¾æ¾ Î B¶ò ö ¦ " > ® . O;ö & ãªC Ö"º Fig. 2f Table 2ö B >Ú ®b &Jö & ¦ÃÖ"º r" ? . ãKBB ÊÞ.Êûêö ~º 㢠B~º Îv F~ © b ¾æÒ . bÒ' ~㺠ÊÞ.Ê ûêö ¦' 'Ëj ©b &;B &J 1f ææ>î . º bÒ' ~ã ±j> «ëö ~ ÊÞ.Ê ûê& '² ¾æ¾º ©j ~ . çZºf ÊÞ.Ê ûêö ;''Ëj ©b &; B &J 2º ææ>î . çZ& .Z ô ¶¢¾, çZ & 7º~¾ ¢j >¯ r jº æ¾ ËK ¦~. ¶ª>, çZ¢ ¶N'b > ì¾ çZbW ¯''b ¢Ú¾æ pj> ÊÞ.Ê ûê& ô ¾æ¾º ©j ~ . ºf ÊÞ.Ê ûêö ;''Ëj ©b &; B &J 3f ææ>î . ., Î^W, &Ïê 2. Fig. 2.. Î ¦Ã.. \&Jö R ªCÖ~ º£ \&J º;~ R&z* º;~ 1. bÒ ~㺠ÊÞ.Ê ûê -0.15 -0.14 2. çZº ÊÞ.Êûê 0.35 0.19 3. Vº ÊÞ.Ê ûê 0.16 0.12 4. `çª*8º ÊÞ.Ê ûê -0.27 -0.20 5. ãKB*º ÊÞ.Ê ûê 0.06 0.04 6. ÊÞ.Ê ûê çZW -0.08 -0.10. 5.. Table 2.. **: |t| > 2.58, α=0.01, *: |t| > 1.96, α=0.05. & ¸j> ÊÞ.Ê ûê& ô ¾æ¾º ©j ~ . Ö"º º çZÊÞ.Ê $º ÊÞ.Ê ûêö 'Ëj º F¯ Ö"(Òc , 1997; Î'Ö, 1992; ;ßÞ, 2001; 'C, 1997; Jamal, 1997)f ¢~ . çª*Vº ÊÞ.Ê ûêö ¦''Ëj ©b & ;B &J 4º ææ>î . º ç~ Wö ~ÒÖ; ^ê& ¸j>, &&ê& öò>, çZö & çÒ. " ¢~& ö~² Úî> ÊÞ.Ê ûê& '² ¾ 澺 ©j ~ . ãKBBº ÊÞ.Ê ûêö ¦''Ëj ©b & ;B &J 5º ãê> 8 F~~æ p² ¾æ¾ ææ>æ p~ . º RFÖë~ ßWö ~ Ö" ©b 'B . ãKBBö &NB ºf ÖÒ¾¢ Vë «Ò¶~ ÊÞ.ʺ 7 &Ë 7º © 7~ ~¾ ¾æÒîb(ª\, 1984), .[ë «Ò¶(Î'Ö, 1992), ÛVë«Ò¶('C, 1997), Zö(;'ò, 1999)~ ãÖöê Îv ãKBBºf "º Ê Þ.Ê ºî . ¾ öB ãKBB ºf ÊÞ.Ê ûêö 'Ë j ~æ pº ©b ¾æÒº, º RFÖë < ® º òW' K¦ *çöB jB ©b ' . ¯ æ ëêö j ÞB¾ K ¦~ «Ò¶ f ç&'b çZ®n;Wj ãþ~æ p ®V r^ö "º ÊÞ.Ê º b j>æ pf ©b 'B . ÊÞ.Ê ûê& çZW"ö ¦' 'Ëj ©b & ;B &J 6f ææ>î . ¯, ÊÞ.Ê ûê¢ ô Ðj> çZW"º Ôjæº ©j ~ . çZÊÞ.Êûêf W "*~ &êº jç Ò~ j §®æ á~ ® . 'C(1997)f ÊÞ.Ê& 'j r ÊÞ.ʺ W" Ëç~ ÿKöb ÒÏ>¾ ;ê& æ¾~ W"Ëç ÊÞ.Ê &Òö z K~ W"& 6²B ~º U; &ê¢ ¾ æî ªÊVÒ¢ &çb Blau(1981)º ÊÞ.Êf W" *öº &ê& ì ~Vê ~& . ¾ RFÖë «Ò¶. ~ ãÖöº Ú¦¦V ôf ÚJæj Ð ®Ú Ê Þ.Ê~ &²ö &êì ÊÞ.Ê& B~² > B~ W»¢ ¶~ W"¢ ËçÊV º J®J B~ ö.æ¢ .* W"& 6²>º Ö"¢ <º ©b ' B .. 8. t. -3.16** 4.13** 2.43* -4.06** 0.87 -2.00*. º£ # ÖV. RFÖë «Ò¶ ~ ãÖ &ÏãçK ç , B®BB ¦ ê, RFÖëö & ¢>' &~ b ÚJæj Ð ®b, N~Öë «Ò¶ ~ ãÖ ëZ~ '" ÚÏ ®ª«~, ²ö B * Úö B®j BBÁÖ¢ ~º ZË6³öB ~² >æ ÊÞ.Ê¢ Aj ©b ºGB . çWöb çZ¢ >¯~º ®Ú Ú¶;ê~ ÊÞ.
(21) R.N~8ë «Ò¶~ çZÊÞ.Ê Î. .Ê¢ Aº ©f ~ . ¾ ÊÞ.Ê& æ¾ ãÖ Ú', ;' ûê ¾æ¾² > º çZW"ö 'Ëj ©b &;>Ú z . º RFN~Öë «Ò¶. j &çb ~ ÊÞ.Ê FBº, ûê, çZW"*~ & ê¢ 2k~ ö& &¾Onj îN~V * Æ& çZÊÞ.Ê Îj J;~ ¢ ¦Ã~¶ ~& . Î ¦ÃÖ" bÒ' ~ãº, çZº, º, çª *V º çZÊÞ.Ê ûêö F~ 'Ëj ~º FB ºb ¾æÒ . ¯, bÒ' ~ã ¾>, çZ"¦~ 5 ¶NW Ö& ¸j> Ò çZbW 'j>, ö & ., Î^W, &Ïê& ¸j>, Òz& êö' æ p ~ÒÖ;^& Ôb &&ê& öò~æ á r, ÊÞ.Ê& B~º ©b ¾æÒ . ¾ ; ßê" çÚê, ãKBB&ËW, çZn; W º² ãKBB ºf çZÊÞ.Ê ûêö 'Ëj ~º ºb j>æ p~ . º F¯Ö"(Brook, 1973; PrichardÁKarasick, 1973; ;W>, 1999)fº Ö" º bþ¶ RFÖë «Ò¶ V r^ö ¾æÂ Ö " 'B . RFëÚ~ ãÖ òW' K¦b ç ë ç&'b n;B Þ, RF 5 N~ 7²ëÚ~ ã Ö ôf ãKj 9V *öº ç&'b ßê 5 çf Ôf ©b > ®Vö ßê¾ ãKBB &ËWö & V &6 'Ú ÊÞ.Ê ºb ~º 'Ë æ æ p f ©b ¾æÒ ºGB . Öë«Ò¶ö j RF Öë«Ò¶ ~ çN ¸f ©ê ?f ßW" &N ® j ©b . ÊÞ.Ê ûêf çZW"*~ &êº ¦' ©b ¾æ Ò . ÊÞ.Ê ûê& ¸j> çZW"º &~>º ©b " > ® . çZÊÞ.Ê FBº ÊÞ.Ê ûêö ~º ç&' ' Ë ;ê¢ ÚÚ" r(Table 2), çª*Vº &Ë ¸² ¾ æÒb, çZº, bÒ' ~ãº, º Bb ¾æÒ. . RFN~VëöBº çZª «{~ çÚBö ~ çZ& ¾Ò>º &Vë" Ò çZª ®«{~ ê Úæº ·ëßWb ~ çª*Vö V¢ >¯Ö "& ¢ê . «Ò¶ f ©j ~ ®º ©b 3;' çª*V& ;W>æ pj r çZÊÞ.Ê & FBF &ËW ¸f ©j r > ® . çª*V& ÊÞ .Ê ûêö &Ë 'Ëj ~º ©b ¾æÒbæ, ã '¶ f ~ÒÖ;ö «ëö j zô ^Ê çÒ, ÿ ò, ¦~*~ ~Ò²Û 5 &ê¢ ¦ z 3;' OËb rÚ . > ®º ª*V¢ ~ê'b W~º © jº © . .¢ Ú, çZ ö f J£j F > ®º V²¾ Û &
(22) Ò $º çZö &NB ^Bö & ~Ò v ~ Ϊj <º ©ê O»¢ © . º ÊÞ.Ê ûêö ~º 'Ë ;ê& &Ë Ô² ¾æÒº º RFN~Öë «Ò¶ ·~ ôf . 39. j ~º ©j ©b Aj V r^ö ¾æÂ Ö"& jò& . RFN~Vëf &Ú ÒëÎ& 'Ú ' ¦B. f 7º* "Bf 'j Ʋ B . Ö®«~¾ Ö O, ' *' ö V¢ ëZê ÞW ¢ææò ² V³, 'ë, Öb ëZ¢ ¾2 r, ~~Bë~ ãÖ ã'"& :¶ 5 ç®V³, 'ëf b Ö¦~ Öê¯ ræ C*~² >º ãÖ& ôb, ^ ¦ª ¾ ªÒ>Ú ®º ãÖ¢ ~z¢ê :¶.& :¶" ç®V³j þ ~º ãÖ& z~æ «Ò¶ f · j >¯~º © j ©b Aj ç&'b ÊÞ.Ê ûêö ~ º 'Ë 'f ©b ¾æÒ ºGB . Ö" æ Öë"º RFN~Öë ßWb *~ Î"º N& ®º RFN~Öë«Ò¶¢ * çZÊ Þ.Ê Îj J; > ®îb, çFÎWj ï&~º 7 º æ çZW"¢ Îö 8bæ RFN~Öë « Ò¶~ çZÊÞ.Ê &¾ 5 çZW" Ãêj * ö ê æ F ©b ' . ¾ º G;êö ®Ú B çZn;W" î' çZ"¦~~ ãÖ Öê ê>& . æ ¸æ pV r^ö ö& B& jº~, Ò&ç¶~ ºÂö ®ÚB ª~÷j ÒÏ~&Vö Ö"¢ ¢>z~ º ®ÚB 7j V~¢ © . $, çZÊÞ.Ê FBº" çZÊÞ.Ê ûê 5 çZW"*~ &êöB B ' ßWö V¢ N& ®j ©b &;>æ ö& ê ³' & >¯>Ú¢ © .. ^^ò ;9> (1999) æ'* çZÊÞ.Ê& `ç.;9ö ~º à \. *ÎL ¢^÷, 6(1), 177-190. 'C (1997) çZÊÞ.Ê~ ;W" Ö"ö & Ã. ^ v ö CÒ*¢^. fVC (1994) çZòö 'Ëj ~º çZÊÞ.ʺö & . Ó"v ö ;Ò*¢^. Î'Ö (1992) .[Öë Wö~ çZ ÊÞ.Êö & Ã' . ^«v ö CÒ*¢^. ;7\ÁFz? (2003) B' ßWö 8 RFN~Öë Wö~ çZÊÞ.Ê ªC, ~~²æ, 27(3/4), 373-383. ·ê~ (1994) çZÊÞ.Êö ®ÚB A/B;~ ßW" Ò²' æö ~ ;Î"ö & êC. ;Îv çã, 1(1), 123146. FV* (1990) çZ ÊÞ.Ê~ Î" j6. ã\ Öë¢+, 15, 21-39. Fz?Á;7\Áf·ê (2003) çª*Vö 8 RFN~Öë Wö~ çZÊÞ.Ê ªC. 7²8ë, 25(2), 23-46. ÒcÁÇ&ÒÁî (1997) çZÊÞ.Êf çÖ«"~ &ê ö & .
(23) Ò²æ, 10(1), 21-38. «ÏÁÇ&*Á;VÁÇ÷¢ (1991) çZ ÊÞ.Êf çW" ~ &êÎ ¦Ã.
(24) Ò²æ, 4(1), 1-21. ª\ (1984) ÖÒ¾¢ VëçÚ ÊÞ.Ê º" &Ò*Ûö & . BÞ&v &ö CÒ*¢^. ¶² (1990) çZ ÊÞ.Êö & æ'" >wö & . ö.
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