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The Relations of Stress, Job Satisfaction, Organizational Commitment and Turnover Intention in Medical Technicians

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간의 관계

양종현

중원대학교 보건행정학과

The Relations of Stress, Job Satisfaction, Organizational Commitment and Turnover Intention in Medical Technicians

Jong-Hyun Yang

Department of Health Administration, Jungwon University

요 약 본 연구는 의료기술직의 스트레스 직무만족 직무몰입 및 이직의도 간의 관계를 분석하였다 국내 개 종

합병원에서 근무하는 의료기술직 명을 대상으로 년 월 일부터 월 일까지 설문조사를 실시하였다 분석

방법은 프로그램을 이용하여 연구대상의 일반적 특징 분석 상관관계분석 위

계적 다중회귀분석을 실시하였다 스트레스 평균은 점 직무만족 점 조직몰입 점 이직의

로 나타났다 이직의도에 스트레스는 유의한 양 의 영향력을 직무만족 조직몰입은 유의한 음 의 영

향력을 미치는 것으로 나타났다 이에 의료기관은 의료기술직의 직무 관련 스트레스를 줄이고 직무만족과 조직몰입 도를 높여 이직의도를 줄이는 것이 필요하다

주제어 : 스트레스 직무만족 조직몰입 이직의도 의료기술직

Abstract

The aim of this study was to analyze relations of stress, job satisfaction, organizational commitment and turnover intention in medical technicians. The subjects were 468 medical technicians in 10 general hospitals. Data were collected using a structured questionnaire from July 1, 2015 to August 30, 2015 and analyzed with descriptive statistics, ANOVA, t-test, Pearson's correlation, Hierarchical multiple regression analysis. The mean score of stress level was 2.62±0.69, satisfaction level 2.92±0.62, organizational commitment 3.37±0.63, and turnover intention 2.97±0.68. We found the positive correlations of turnover intention with stress. There were negative correlations among job satisfaction, organizational commitment and turnover intention. These results showed that medical technicians were needed to minimize stress in order to maintain job satisfaction, organizational commitment and decrease turnover intention.

Key Words :

Stress, Job Satisfaction, Organizational Commitment, Turnover Intention, Medical Technician

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서론 1.

연구방법 2.

이론적 배경 2.1

스트레스 2.1.1

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α α

직무만족 2.1.2

⍺ ⍺

조직몰입 2.1.3

⍺ ⍺

이직의도 2.1.4

분석방법 2.3

연구결과 3.

연구대상의 일반적 특징

3.1

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<Table 1> Characteristics of the Subject <Table 2> Descriptive Statistics of Job Stress, Satisfaction, Organizational Commitment and Turnover Intention

일반적 특성에 따른 스트레스 직무만족

3.3 , ,

조직몰입 및 이직의도 차이분석

<Table 3> Difference in Variables according to General Characteristics

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변수의 상관관계 분석 3.4

<Table 4> Correlation among Variables

이직의도에 영향을 미치는 요인 3.5

<Table 5> Hierarchical Multiple Regression Analysis on the Affecting the Turnover Intention

β β β β

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β β

β β

β

β β

β

β

β β

β

β

β β

β β β

고찰 및 결론

4.

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양 종 현(Yang, Jong Hyun)

참조

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